Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my correct hat size?
To find your perfect fit, use a soft measuring tape to measure the circumference of your head about a half-inch above your ears. Refer to our comprehensive Size Guide to match your measurement in inches or centimeters to the corresponding fitted size.
What is your return policy for fitted caps?
We offer a 30-day return policy for all unworn caps with original tags and stickers attached. Please ensure the brim is not bent or shaped if you intend to return the item, as we cannot accept returns on altered headwear.
How do you ship hats to ensure they don't get crushed?
Every order is shipped in a heavy-duty, custom-sized crush-proof box. We never use bubble mailers or soft packaging, ensuring your cap arrives with its crown and brim in pristine condition.
Are these authentic licensed sports products?
Yes, 100%. We are an authorized retailer for major brands and professional sports leagues. Every cap features official holographic stickers and internal branding to guarantee authenticity.
Can I clean my fitted cap if it gets dirty?
We recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or submerging the cap in water, as this can ruin the structural integrity of the buckram and cause the wool or polyester to shrink.
Do you offer international shipping?
Yes, we ship our premium headwear worldwide. Shipping costs and delivery times vary by country and are calculated at checkout. Please note that customs duties may apply depending on your local regulations.