Returns & Exchanges
At Fitted Caps, we want to ensure your headwear fits perfectly; if you are not 100% satisfied, you can return your unworn items within 30 days of delivery. Please ensure all original stickers and tags remain attached to maintain eligibility for a full refund.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Pack with Care
Place your cap in its original shipping box or a similar sturdy container to prevent the crown from being crushed during transit.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the quality of the returned headwear, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing